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Customer
satisfaction is our #1 priority.

We
use the finest quality of fabrics and other materials to make
a product we can stand behind.

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- We
are striving for
continuous improvement in customer service, dependable delivery,
quality materials and workmanship, and custom fitting based
on measurements.
- We
are committed to providing you with custom designs at a reasonable
cost.

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Sequins
are our Speciality!
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We
can help you develop a look that is unique to your team.
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Here is what we
need in order to put your order in process:
* A school funded purchase
order or payment. We will accept a 50% downpayment to
get started... with
the balance being
paid prior to shipping. If submitting a purchase order it must be for
the total dollar amount.
* Orders placed prior
to May 1st are guaranteed first game delivery.
Most orders
placed after that date
will make first game but are not guaranteed.
All orders are done
on a first in..
first out basis.
**We need a total of 4 items before considering your order "placed":
1) A school funded purchase order or payment in advance (deposits accepted
for returning customers). Booster club orders that can only place a
deposit will be accepted with a letter of guarantee on payment of the
balance due. We accept faxed purchase orders.
2) Appropriate measurements. We will come and measure your members
providing you have the required minimum number of uniforms or you schedule
your fitting when we are in your area. If you submit measurements yourself
then the uniforms will come out with those measurements and we are not
responsible if incorrect measurements were taken. We will provide you
with detailed instructions (sketches) and/or a fitting sheet upon request.
We are not responsible for weight gain or weight loss.
3) An approved sample. We need confirmation from you in writing that
you have approved the sample we have sent. If you choose to waive the
sample approval because you already know exactly what you are getting
then we will honor that providing you put this waiver in writing. We
will accept it on school letterhead or via school email. ** You are
allowed to change your sample once you see it and we will make another
sample if necessary for your approval. This will take time and could
delay your order. If it is just minor changes then you can notate the
changes in writing and fax it on school letterhead or send it via school
email.
4) We will send you a terms and conditions statement that needs to
have director signature. This can be faxed back or you can reply to
it via school email.
We will proceed to the next order if we are missing
one of the above items or if you don't respond to our questions within
24-48 hours. We will leave voice messages as well as emails.
We have to put the deadline in place due to fabric/material backorders
that are beyond our control.
All 4 items must be in prior to May 1st in order
to guarantee first game.
You may choose some material that we feel is not of quality and will
not hold up. We will inform you of this upfront. If you choose for us
to continue your order with that specific material then we are not responsible
for the material on the completed garment and it is not covered under
our warranty. We will warranty our workmanship for a period of time
and will be happy to fix or alter any garment that was our mistake.
This will need to be signed off on the terms and conditions sheet that
will be forwarded on all orders.
